What it looks like
"USPS: Your package is on hold due to an incomplete address. Update your details within 24 hours or it will be returned: [link]"
An example. Real ones change their wording, amounts and names all the time.
How it works
Scammers send this text to millions of numbers because, on any given day, a lot of people really are waiting for a package. If you ordered something last week, the text seems to arrive right on time. It names a real carrier, like USPS, UPS or FedEx, and says something small went wrong, like a missing apartment number.
The link opens a copy of the carrier's tracking page. First it asks you to confirm your name and address, which feels harmless. Then it asks for a small redelivery fee by card. That fee is the whole point. Once your card number is typed in, it can be used or sold, and the address details help them pass checks later.
The Postal Inspection Service says USPS does not text you unless you asked for tracking updates with a tracking number, and those texts will not contain a link. UPS and FedEx do send real updates, which is why this one works so well. The fix is the same for every carrier: check the tracking number yourself on the carrier's own website or app.
Signs it is fake
- You were not expecting a package, or you did not sign up for text updates
- A request to pay a small fee or confirm card details
- A link to a website that is not the carrier's real address
- Pressure to act within hours
What to do
- Do not tap the link.
- If you are expecting something, type the tracking number into the carrier's website yourself, or check the store where you ordered.
- Forward the text to 7726 and delete it.
If you already clicked, called or paid
- If you paid or typed card details, call your bank using the number on the back of your card.
- Report it at reportfraud.ftc.gov.
Being fooled is not your fault. These messages are made by professionals to look real. Acting quickly is what matters. See what to do if you paid a scammer.
Not sure about a message?
Forward it to Uncle at +1 208 214 0093, or send a screenshot. He tells you plainly what looks wrong. He never asks for passwords or codes, and he never texts first. How it works.
Worried about a parent? With the Family plan, you get a heads up when a likely scam reaches them.
More common scams
- Unpaid toll text
- Bank fraud alert text
- Amazon order or account text
- Apple ID or iCloud scam
- See all common scams
Written by the Textuncle team. Last updated October 3, 2026.
Text Uncle